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Conditions of Use

Conditions of Use

Cancellation policy (applies to B2C only) 

Right of cancellation
You may cancel your contract declaration within 14 days without giving reasons in text form (e.g. letter, fax, email) or – if the goods have been sent to you before the deadline expires – by returning the goods. The cancellation period begins upon receipt of this notification in text form but not before goods have been received by the recipient (for recurring delivery of similar goods not before the first partial delivery) and also not before meeting our duties to supply information under Article 246 § 2 in conjunction with § 1 Paragraphs 1 and 2 EGBGB (Introductory Act to the German Civil Code) as well as our obligations under §312(g) first sentence of Paragraph 1 BGB (German Civil Code) in conjunction with Article 246 § 3 EGBGB. The cancellation period is observed by sending the cancellation notice or goods in time. The cancellation notice must be sent to:

Günes Demir
Segelfliegerdamm 89
12487 Berlin
Germany

Fax: 0049 0(30) 3034 5818 

Consequences of cancellation 
In the case of an effective cancellation, both parties must return their received goods/payment as well as any benefits gained (e.g. taxes). If you cannot return the goods and benefits (e.g. consumer benefits) in whole, in part or in equally good condition, you must provide us with compensation for lost value, For the worsened condition of goods and for benefits gained you only have to provide compensation for lost value insofar as the benefits or deterioration can be attributed to handling of the goods beyond the testing of properties and functionalities. “Testing of properties and functionalities” refers to the testing and trying out of the respective goods such as is possible and customary in a retail shop.  

Objects that can be sent as a parcel are to be returned at our expense and risk. You have to bear the regular costs of returning the goods if the delivered goods correspond to the ordered ones and if the cost of returning goods does not exceed 40 euros or, when the goods have a higher value at the time of returning and you have not yet paid the equivalent or contractually-agreed partial payment. In all other cases returning the goods is free for you. Goods that cannot be sent by normal parcel services will be collected from you.  

Obligations to reimburse payments must be fulfilled within 30 days. The term begins for you with the sending of your cancellation notice or the goods, and for us with the receipt thereof.

End of the cancellation policy


Costs of returning goods in the event of cancellation


You have to bear the regular costs of returning the goods if the delivered goods correspond to the ordered ones and if the cost of returning goods does not exceed 40 euros or if, in cases of a higher price of goods at the time of returning, you have not yet paid the equivalent or contractually-agreed partial payment.
In all other cases returning the goods is free for you. 

Exclusions from the cancellation
The right of cancellation does not apply to contracts

- for the delivery of goods which are made to order according to customer specifications, are clearly tailored to personal needs, are not suitable for return based on their nature, are perishable or would be past their expiration date;

- for the delivery of audio or video recordings (e.g. CDs and DVDs) or of software if the delivered data carriers have been unsealed by you;

- for the delivery of newspapers, journals and magazines unless the customer made his contractual declaration by phone.

 Contract details 

The presentation of products in the online shop does not represent a legally-binding offer but a non-binding online catalogue. After entering your personal data and by clicking on the button “send order” in the final step of the ordering process you make a binding order of the goods contained in the shopping basket. Confirmation of receipt of the order takes place immediately after submitting the order with us. This order confirmation still does not create a purchase agreement. The purchase agreement only takes effect with our express confirmation or with delivery of the goods. If confirmation or delivery has not been made within two weeks at the latest after the order was placed, the order is considered as not having been accepted. 

Errors in the order entry can be corrected by clicking on the "back" button in the browser and then correcting the incorrect entry. 

We save order data for at least 90 days which are available on request for you. The purchaser is responsible for saving data over a longer period. 

The contract is in German.

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